There is a bit of lethality on the Indian Railways. However, for the first time such a train has been started in the country, for the delay of which passengers will be compensated. Its name is 13008 Tejas Express. On October 4, this train left for Delhi from Lucknow. Indian Railway Catering and Tourism Corporation Limited (IRCTC) said that if Tejas is one hour late, passengers will be given Rs 100, while delay of more than 2 hours will be given compensation of Rs 250.
Why is compensation being given?
Tejas Express is the first private train in the country. Indian Railways runs all trains in the country, but Tejas is the first train to be run by IRCTC. IRCTC wanted the service quality of this train and the experience of the people about it to be different from other trains. Tejas has a total of 758 seats, of which 56 seats are in the executive class and the remaining seats are in the AC chair class. Passengers of this train will inevitably be given travel insurance of Rs 25 lakh. This includes insurance up to Rs 1 lakh in case of loss or theft of goods during the journey. Also, it will also have flight attendants like flight, who will give tea / coffee, food and other things to the passengers at their seats. Under this, IRCTC is also offering compensation to passengers for the first time when the train is late.
Such a system is abroad
There is a concept in many countries of the world to give compensation to passengers when the train is late. In Japan, the railway company issues a certificate to passengers when the train is late, which they can present as a reason for late arrival at their office, school, university exam. This certificate is also issued after 5 minutes late arrival of the train. There is a similar system of issuing certificates in Paris. In the UK, all passengers are compensated for delayed arrival or cancellation of the train. In Norway and Finland, 50% of the fare is returned as compensation to passengers if the train is delayed more than half an hour. The Trans-Siberian Railway also has a similar rule of compensation.
Will other trains also get compensation?
IRCTC is about to launch another Tejas Express between Ahmedabad to Mumbai in the next few months. This train will also run 6 days a week except Thursday. IRCTC will also compensate passengers for delays in this train. Apart from this, the railways have identified 50 more routes to run private trains and asked the concerned zones to prepare a feasibility report for running private trains on these routes. Like Tejas, passengers in private trains run by IRCTC running on these routes will also be compensated for travel delays.